About Falcon Access
A local locksmith team for homes and businesses across Auckland.
The official logo of Falcon Access, a trusted New Zealand commercial and residential locksmith.Who We Are
Falcon Access is a mobile locksmith based in Auckland. We fit, fix and look after locks and the door hardware around them, for homes and businesses alike.
Locks are our main trade. Most of our calls are lockouts, from front doors and bedrooms to apartments and shops, and our lockout service is built around getting you in without damage. We also repair and replace locks, rekey cylinders, and fit and programme smart locks and keypads.
We help with more than doors, too. Our mobile auto services cover car lockouts and flat batteries.
Our Honest Approach
We tell you what's wrong in plain words, and you know the price before we start. The call-out is a flat NZ$20. Everything else is quoted on site and agreed with you first.
If a lock can be fixed, we'll fix it. We only suggest a new one when a lock repair won't last, and if you've lost a key, a rekey is often cheaper than replacing the whole lock. You pay for what you need and nothing more.
If we can't get you in, you don't pay. And if a job needs doing outside normal hours, we'll tell you it costs a bit more before we start, not on the invoice.
A stainless steel deadbolt and keys, the kind of hardware we fit for Auckland homes and businesses.Where We Work
We're fully mobile and cover all of Auckland: Auckland City, the North Shore, and West, East and South Auckland. If you need a locksmith near you, we're not far away.
We carry common latches, cylinders and tools in the van, so most jobs are done in one visit. Houses, rentals, shops and offices all get the same care, from a rekey after a tenant moves out to a new deadlock on an older timber door.
Locked out late? Our emergency locksmith service offers after-hours support. Call us on +64 9 243 1404 when you need us.
How a Job Runs
- You call us or send a request through our contact form, telling us where you are and what's going on.
- We confirm the job and the flat NZ$20 call-out, then head your way.
- The technician looks at the lock or door and quotes the work on site.
- You agree the price before any work begins. No surprises.
- We do the job, test everything, tidy up after ourselves and hand over any new keys.
Every installation comes with a 90-day workmanship warranty at no extra cost, with longer 12- and 24-month options if you want them.
Ready to Secure Your Property?
Talk to our Auckland locksmith team about your lock, smart lock or security needs.
Get in TouchWhat You Can Expect
The simple rules we follow on every job.
Fast Help
Your time matters. We find the fault, explain it and get it fixed, so you can get on with your day.
Straight Advice
Fair prices and honest advice. If a cheaper fix will do the job, we'll say so.
One Team, Many Jobs
From a stuck deadbolt to a new smart lock or a sliding door that won't lock, one call covers it.
Care for Your Place
We try non-destructive methods first and treat your home or shop like our own.
About Falcon Access FAQs
Quick answers about who we are and how we work.
Which parts of Auckland do you cover?
We're mobile and cover Auckland City, the North Shore, and West, East and South Auckland. We come to your home, business or car.
How much does a job cost?
The call-out is a flat NZ$20. The work itself is quoted on site, based on the lock, the time involved, the urgency and the security level, and you agree the price before we start.
Is your work guaranteed?
Yes. Every installation comes with a 90-day workmanship warranty at no extra cost, and 12- and 24-month options are available. If something isn't right, we'll come back and fix it.
Do you work outside normal hours?
Yes. We're open Monday to Friday 6 am to 10:30 pm, Saturday 6 am to 9 pm and Sunday 9 am to 9 pm, with after-hours emergency support. Work outside normal hours costs a bit more, and we'll tell you before we start.