Privacy Policy

At Falcon Access, we protect your privacy. This policy explains how we collect, use, and protect your data. We comply with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect your data, such as:

• Name, email address, and phone number.
• Your billing address and the address of the property.
• Your past service requests and billing history.

2. How We Use Your Information

We collect your data to:

• To give you our repair and maintenance services.
• To talk to you about quotes and appointments.
• To process payments and manage bills.
• To improve our website and customer service.

3. Sharing Your Information

We do not sell or trade your personal data. We may share your data with trusted partners to run our business.

4. Data Security

We take steps to ensure your data is safe. We protect it against loss or bad access. We use secure servers.

5. Your Rights

You have the right to ask for a copy of your data. You can ask us to fix it if it is wrong. If you want to do this, please contact us at info@falconaccess.co.nz or call us at +64 9 243 1404.

6. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.