Get in Touch
Need a quote, or need help right now? Call us or use the form below and we'll get back to you.
Contact Information
Hours
Mon to Fri: 6 am to 10:30 pm
Sat: 6 am to 9 pm
Sun: 9 am to 9 pm
Mobile service across Auckland City, the North Shore, and West, East, and South Auckland.
Call or send us a message and we will confirm the job and the NZ$20 call-out before we head your way.The Quickest Way to Reach Us
If you're locked out or something is urgent, call us on +64 9 243 1404. A phone call is the fastest way to get help on its way.
For quotes and anything that can wait, use the form. Tell us your suburb, the door or lock type and what's going wrong. A photo of the lock helps.
What We Can Help With
Most messages we get are about our lockout service, a lock rekey after lost keys or a move, or lock repair for a sticking or broken lock.
We also handle smart lock installation and keypads, and car lockout help if your keys are stuck inside the car. Not sure which you need? Just describe the problem.
A service case with the spare parts that let most repairs and lock changes be done in one visit.We Come to You
We're fully mobile across Auckland, and our vans carry common latches, cylinders and tools. That means most repairs and lock changes are done in one visit.
We quote on site and you agree the price before we start. A special-order lock may need a second visit.
Service Areas and Hours
We cover Auckland City, the North Shore, and West, East and South Auckland. We're open Monday to Friday from 6 am to 10:30 pm, Saturday from 6 am to 9 pm and Sunday from 9 am to 9 pm.
Outside those hours, we offer after-hours emergency support. Work outside normal hours costs a bit more, and we'll tell you before we start.
What Happens Next
Three simple steps from your first message to a finished job.
1. Call or Send a Request
Ring us or fill in the form with your suburb and what's going on.
2. We Confirm the Job
We confirm what you need and the flat NZ$20 call-out before we head your way.
3. We Quote On Site
A technician comes to you, quotes the work and starts once you've agreed the price.
Contact FAQs
Answers to the questions people ask before they get in touch.
What happens after I send a request?
We get back to you to confirm the job and the NZ$20 call-out, then arrange a time. If it's urgent, such as a lockout, please call us instead.
What are your opening hours?
Monday to Friday 6 am to 10:30 pm, Saturday 6 am to 9 pm and Sunday 9 am to 9 pm. We also offer after-hours emergency support.
How much is the call-out fee?
The call-out is a flat NZ$20 anywhere in our Auckland service area. The work itself is quoted separately on site.
Do you quote before starting?
Yes. The technician looks at the job and gives you a price on site, and nothing starts until you've agreed to it.
Does after-hours or weekend work cost more?
Yes. Work after 6 pm, before 9 am, at weekends or on public holidays costs a bit more. We'll always tell you the price before we start.